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Quality Hub

Quality You Can Specify, Not Just Hope For

Pick the inspection tier your part actually needs, get the documents your quality system requires, and know exactly what happens if something fails inspection.

Inspection Tiers

Six levels of inspection, from batch sampling to having our QA staff physically at the factory when your parts ship. Tell us which tier you need when you request a quote.

TierWhat You GetWhen to Choose It
Standard samplingAQL-based sampling inspection on production runs: visual and dimensional checks logged per batch, plus the pre-shipment gate every shipment must pass.Repeat production of established parts where the process is proven and you need consistent batch-level assurance.Select at quote →
Dimensional reportDimensional inspection of agreed dimensions with a written report. Dimensional inspection with CMM reports is included with every order.First orders of standard parts and general engineering components without heavy GD&T.Select at quote →
CMM reportFull 3D CMM (Coordinate Measuring Machine) inspection covering GD&T callouts, with Cpk studies available. 2D VMM optical measurement for non-contact features.Tight-tolerance parts, GD&T-heavy drawings, and features that gauge checks cannot capture.Select at quote →
FAI (AS9102)A complete First Article Inspection package: on-site dimensional inspection with calibrated instruments, material certification collection, surface finish documentation — witnessed and documented by our on-ground team at the factory.New part qualification, aerospace programs, or any quality system that requires formal first-article evidence.Select at quote →
PPAPProduction Part Approval Process documentation including FMEA, dimensional results, and material certifications, compiled to be ready for your PPAP submission requirements.Automotive and IATF 16949 programs, or customers who standardize on PPAP for supplier approval.Select at quote →
Source inspectionDEWIN QA staff present at the factory for final inspection before release: CMM testing, optical gauging, thread go/no-go matching, and roughness profiling at the pre-shipment gate.Critical shipments, high-value batches, or when your own quality team cannot travel to Vietnam.Select at quote →

Note the tier you need in the quote form — our engineers confirm scope and any cost impact in the quote itself.

Certificates & Documents

Material Certificates

Material Mill Test Reports (MTR) collected from verified mills, available on request with your shipment. Resin traceability for molded parts via suppliers like SABIC, DuPont, and Mitsubishi.

Certificates of Conformity

Certificate-of-conformity logs accompany delivered batches on request, alongside the physical inspection log that comes with every delivered batch.

RoHS / REACH Statements

Compliance statements for RoHS and REACH available on request for parts destined for EU markets — tell us at quote time so material and finish selections are made accordingly.

See the Output, Not Just the Paperwork

Inspection reports tell you a part passed. This shows you what the parts actually look like — real machined and metal samples produced in our audited Vietnam factory network.

Real Vietnam Factory Samples — Custom Machined & Metal Parts

Real Vietnam Factory Samples — Custom Machined & Metal Parts

Watch on YouTube

DEWIN QA staff performing on-site inspection at a Vietnam factory
DEWIN and factory team inspecting sample parts at a Vietnam factory
DEWIN engineers reviewing inspection documents with factory staff

Real on-site inspection photos taken by our team — part of the 1,700+ photos documented across 178+ audited factories.

When Something Fails: The NCR Workflow

No supplier ships perfect parts forever. What matters is a controlled response. When a nonconformance is found — at the factory gate, at the pre-shipment gate, or at your dock — this is the process:

01

Contain & Notify

The affected lot is quarantined so nothing nonconforming moves forward, and you are notified with the inspection evidence.

02

Root Cause

Our on-ground team works with the factory to trace the failure to its source — material, setup, tooling, or process.

03

Corrective & Preventive Action

Corresponding corrective measures and preventive plans are formulated for the failure point, from raw material inspection through final product inspection.

04

Verify & Release

Replacement or reworked parts are re-inspected against the original criteria before release, and the fix is documented.

It Starts Before Your Order: The Dolphin Audit

Inspection tiers catch problems on your parts. The 50-point Dolphin Audit prevents most of them by screening factories before they ever see your drawings. Our engineering leads perform physical, on-site audits scoring five pillars — Facility & Safety, Equipment & Capacity, Quality Systems, Workforce & Management, and Export Compliance — 10 points each, with re-audits every 12–18 months.

The Quality Systems pillar specifically checks CMM/VMM and gauge availability, calibration records, inspection procedure documentation, and FAI/PPAP experience — so every inspection tier above is backed by verified factory capability, not a promise.

See the Dolphin Audit Process →
Facility & Safety10 pts

Legal status, fire & electrical safety, 5S, material segregation

Equipment & Capacity10 pts

Machine condition, tooling, CNC capability, capacity headroom

Quality Systems10 pts

CMM/VMM, calibration, IQC/IPQC/OQC, CAPA, traceability

Workforce & Management10 pts

Operator training, English capability, SOPs, sub-supplier disclosure

Export Compliance10 pts

VCCI/CO issuance, substantial transformation, ISO/IATF certs

Related

178+
Audited Vietnam factories
1,700+
Real on-site photos
50-pt
Dolphin Audit, 5 pillars
24h
Engineer-reviewed quotes

Only Tier 1 (QCLDM 90–100) and Tier 2 (80–89) factories are quoted for customer orders.

Frequently Asked Questions

What inspection documentation comes with every order?

Every order includes dimensional inspection with CMM reports. Beyond that baseline you can select FAI, PPAP documentation with FMEA, and AQL-based sampling for production runs — specify the tier you need when you request a quote.

What inspection equipment is available in the factory network?

Our audited network includes factories with 3D CMM for full GD&T inspection and Cpk studies, 2D VMM for non-contact optical measurement, Rockwell/Brinell hardness testers, profilometers for surface roughness (Ra/Rz), coating thickness gauges, and color comparison machines. For specialized testing we coordinate with accredited third-party labs in Vietnam’s industrial zones.

Can your factories support FAI and PPAP?

Yes. The 50-point Dolphin Audit dedicates a full pillar (10 points) to Quality Systems, which assesses inspection equipment, calibration records, documentation capability, and experience with formal processes like FAI and PPAP — so every factory in the network is pre-screened for FAI readiness before you place an order.

What happens when a part fails inspection?

The nonconforming lot is contained and you are notified. We then work with the factory on root-cause analysis and formulate corresponding corrective measures and preventive plans, and the lot is re-inspected against the original criteria before anything is released.

How are factories vetted before they join the network?

Through the 50-point Dolphin Audit: five pillars (Facility & Safety, Equipment & Capacity, Quality Systems, Workforce & Management, Export Compliance) scored 10 points each, performed physically on-site by our engineering leads and re-audited every 12–18 months — or immediately after any quality incident, management change, or production relocation.

Who actually performs the inspections on the ground?

DEWIN’s own on-ground Vietnam team, based in Ho Chi Minh City, Binh Duong, and Hanoi. They are physically present at the factories for source inspection, FAI witnessing, and the pre-shipment gate — not a remote or outsourced third party. Over 1,700 real on-site photos across the network were taken by this team.

Which quality certifications exist in the supplier network?

The audited network includes factories certified to ISO 9001, ISO 13485 (medical), IATF 16949 (automotive), AS9100D (aerospace), and ISO 14001 (environmental). After the Dolphin Audit, each factory receives a QCLDM score: Tier 1 (90–100) and Tier 2 (80–89) factories are the only ones that get quoted for your orders.

Specify your inspection tier at quote time

Upload your drawings, note the tier and documents you need, and get a quote that includes them.

Get My Free Quote →

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